Get in touch.
We answer the phone.

Two ways in. Use the form to scope a project - a human comes back inside one business day. If you're mid-incident, skip the form and ring the IR line. Twenty-four hours, seven days, every timezone.

Start an engagement → Under attack? Call IR →
Response
< 1 business day for new intake
IR SLA
60-min responder on retainer
Office
Tel Aviv, Israel
Languages
EN · HE · RU · DE
Reach
NA · EMEA · APAC engagements
NDA
Mutual NDA, same day if needed
all fields stored encrypted at rest

Tell us what you're trying to do.

    encrypted in transit · PGP available · stored 90d max

    received · queued for triage

    Got it. A human's on the way back.

    We send a real reply, not an autoresponder. Expect a note from a named operator inside one business day - sooner if your engagement touches anything time-sensitive.

    ticket ENG-7741 · severity STD · opened now

    Find us in Tel Aviv.

    engagements run worldwide · responders travel
    94 Yigal Alon Street, Alon Tower 2, 31st Floor, Tel Aviv-Yafo · Sun-Thu 9:00-19:00 local

    From form to signed SoW in five business days.

    No hand-off between sales and delivery - the person you talk to in step two runs your engagement in step four.

    1. 01 · triage

      An operator reads your brief.

      No SDR queue. The duty operator picks the right responder by stack, sector, and timing - usually within the same business day.

      same day
    2. 02 · scoping call

      30 minutes, no slide deck.

      We agree on what's in scope, what's explicitly out, and what "done" looks like. You'll know the lead operator's name by the end.

      < 24h
    3. 03 · proposal

      Fixed-fee SoW & SLA.

      No T&M. One page of scope, one page of dates, one page of deliverables. Mutual NDA pre-signed. Counter-sign and we start.

      < 72h
    4. 04 · kickoff

      The engagement starts.

      Slack channel, named lead, dates locked. Daily standups for IR, weekly checkpoints for pentest, monthly readouts for retainers.

      < 5 days

    Frequently asked.

    A handful of questions we get every week, answered in plain English. Anything missing? Mail us at [email protected].

    Inside one business day for non-IR work - usually within four hours during EU/US overlap. For IR, the hotline number rings a duty operator 24/7; we aim for under 90 seconds to pickup, with a senior responder on the line inside 60 minutes if you're on retainer.

    No, but you can. The intake form is enough for a scoping call - we don't need details of the breach to triage. If you want a mutual NDA before the first conversation, ask in the message field and we'll send one the same day. We also accept yours.

    Pick "Discuss" - we'll come back with a fixed-fee number after the 30-minute scoping call. No hourly billing, no surprise overruns. If we're not the right fit for your budget, we'll say so on the call and point you somewhere that is.

    Yes. Our operators travel for on-site work, and the SOC runs follow-the-sun across NA, EMEA and APAC. We've delivered engagements in 14 jurisdictions; if you need a specific regulator framework (BaFin, MAS, APRA, NIS2…) mention it in the message - we have operators who've shipped against each.

    For anything sensitive - IR triage, exploit details, leaked credentials - please don't email plaintext. Use Signal (cyber72.01), or ask us for a PGP key or a Keybase team we'll set up for you. Form submissions are encrypted in transit and stored at rest for a maximum of 90 days.

    Call IR · +972 3 375-1193 →